What is Included in IT Services? Overview and Cost Breakdown

In today’s digitally based society, practically all businesses can use managed IT services. IT (short for Information Technology) is the field related to computer systems, programming, data, information storage and processes, and much more. Therefore, even for a business that isn’t based on technology and its implementation, expert IT managed services are still very much needed for your day-to-day operations.

What are IT Services? 

To put it simply, a managed IT service means you, as a business owner, outsource the implementation, migration, maintenance, and infrastructure, including backup and security, to another company to oversee; usually, this company operates remotely. They will then handle as many or as few IT-related issues for your business as you would prefer, allowing you to spend more time on the service or product you provide.

What is Included in IT Services When You Don’t Have an IT Guy?

The broad scope of managed IT services can include many specific services. How much you want in terms of the operation of your business will be up to you, your needs, and your overall operational goals. However, the following are a few of the most essential categories of IT services and an explanation of why you might want to consider implementing them in your current business setup:

Network Management & Infrastructure

A managed IT company can help build you a customized and robust network that supports all your business operations. This network can include managed firewalls, reliable switches, cutting-edge routing, comprehensive Wi-Fi, and more to ensure a strong, reliable, and capable network. 

This service will then keep this network, created especially for your business, in peak performing order. This is often then combined with professional security services that help bring you up operating and industry standards, effectively protecting your business from malicious networking activity.

Data Backup and Recovery

As a business that deals with customers daily, you understand the immense importance of keeping their data safe. Our managed IT service at CTA includes a unique way to address this need to protect data: the Acronis Cyber Disaster Recovery. This managing system simplifies data protection during emergencies and features easy-to-use web tools that oversee and access multiple accounts. This makes your office run much more efficiently and saves your team valuable time and effort. It even works with systems you might already use, such as ConnectWise Manage, ConnectWise Automate, or Autotask.

This system will help you recover data if something happens and it is lost. It was created to help you get your systems up and operational again as soon as possible, reducing the amount of data loss you will experience. It also evaluates your current disaster recovery plan and runs tests to safeguard the system and ensure it is in good working order. 

This is applicable whether you use virtual machines, physical servers, or major software systems like Microsoft. This gives you peace of mind, knowing you are protected if the worst happens, so your customers’ valuable data will not be lost.

Modernizes Your Backup and Endpoint Security

Managed IT services will also modernize your backup and endpoint security for your business. They include advanced cybersecurity technologies that apply to your needs whether you are working on highly specialized security projects or are currently outsourcing all IT services. 

Managed IT services includes features like response services and endpoint detection to keep your business running safely and securely, all at a price that doesn’t break the bank. The following are ways that endpoint security will protect your business after it is implemented:

• URL and #CyberFit Score filtering
• Behavior-based detection.
• Rapid and holistic approach to incidents
• Vulnerability assessments
• Attack-specific rollback
• Forensic data collection
• Full threat containment, including endpoint quarantine and isolation Fast incident reporting based on MITRE ATT&CK
• Prioritization of suspicious activities
• Event monitoring and correlation
• Tunable, automated allow listing based on profiling
• Real-time threat intelligence feeds
• Exploit prevention
• Anti-ransomware protection from automatic rollback

 If this list feels overwhelming, you are not alone. Our team is happy to explain the ins and outs of these things. If you don’t want all the details, that is fine too! We can summarize offerings in an easy-to-understand way and give you benefits and risks behind specific IT services like backup and endpoint security. 

What About Pricing? Are Managed IT Services Expensive?

While it’s difficult to determine exactly what you will pay for each aspect of your managed IT service, overall, opting for this service will save you greatly in the long run when you consider the cost of a data breach or what would happen if your entire system were down. Would you be okay without operating all your computers and software systems for days or even weeks? If yes, then you don’t have to worry too much about IT services. If no, you are like just about every business in America, though, this would be devastating. 

At CTA, we work with your business individually to determine the scope of service you need. This allows us to create a unique product for your business, reducing the cost since you are not paying for services you don’t need, want, or use. In turn, this personalized approach will allow us to set up a system that works for you and helps your entire team and office work more efficiently, saving you valuable time.  

Call CTA to Get Started on Managed IT Services

At CTA, we proudly serve the Wichita area and are a local IT managed service provider that also offers workflow planning, along with making technology suggestions to improve your business’s operations, making things run faster, smoother, and more efficiently. Click here to contact us today or call (316) 252-3442 to learn more and to get started and begin protecting your business from potential IT risks as well as improve the day-to-day operations of your business through enhanced technology and ultra helpful tools and features.